Shipping

Shipping Information

Your next statement starts here. Before placing your Misfit Paradox order, take a moment to review the delivery details below.

Delivery Options & Shipping Costs

Review the delivery options and shipping charges shown at checkout before completing your purchase. If no delivery option appears for your address, contact us before ordering so we can help check your destination.

Processing & Delivery Times

Preparing an order and transporting it are separate stages. Please review any timing information provided for your items and selected delivery method. If you need an item by a particular date, contact us before ordering to discuss your needs.

Your Delivery Details

Before completing your order, check your name, delivery address, postal code, and email address carefully. Include an apartment or unit number where needed so your address is complete.

Need to Change an Address?

Contact us as soon as possible with your order number and the correct address. We’ll check whether an update is still possible. Please wait for confirmation rather than assuming your delivery details have changed.

Tracking Your Delivery

If tracking information has been provided for your shipment, use the tracking link to check its progress. If you need help finding your shipment details, contact us with your order number.

Delayed or Missing Deliveries

If your delivery appears delayed, or tracking shows it as delivered but you cannot locate it, check the delivery updates and confirm the address on your order. Contact us with your order number and any relevant tracking details so we can help look into the issue.

Items Arriving Damaged or Incorrect

If your parcel arrives damaged or contains an incorrect item, contact us with your order number, a description of the issue, and clear photos of the item and packaging. Keep the packaging while the issue is being reviewed.

Questions Before You Order?

Reach out through our contact page with the product you’re interested in and your delivery destination. We’ll help clarify the shipping information you need before you place your order.

Still need help?

Our support team is here for order questions, returns, and product help.

Contact support